Privacy Policy & Terms and Conditions

Privacy Policy

Ann Marie Mackey Well-Being (“Company”, “we” or “us”) is committed to protecting your privacy and personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use and safeguard your personal data.

This Privacy Policy governs your access to and use of annmariemackey.com (the “Website”), including any content, functionality and services offered through the Website, whether as a guest or as a registered user. This policy applies to personal information we collect through the Website and through email, text, forms or other electronic messages.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

1. Personal Information We Collect

We may collect personal information such as your name, email address, phone number, location and health-related details you voluntarily provide through forms, discovery calls, intake processes or service agreements.

2. Why We Collect Personal Information

We collect personal information to provide coaching, consulting, somatic therapy and related services, as well as client resources and updates. Information collected helps us:

• Respond to inquiries and deliver services
• Customize client care and resources
• Share updates or promotional content (only if you opt in)
• Improve website functionality and service quality

3. Consent & Use of Information

We only collect personal information with your consent and use it for the purposes for which it was provided. You may withdraw consent at any time by contacting us at annmarie@annmariemackey.com.

4. Updating Information and Correcting Errors

Since we use your personal information to provide goods or services to you, it is important that the information be accurate and up-to-date. If any of your information changes, is inaccurate or incomplete, please inform us so that we can make any necessary changes.

5. Data Collection via Website

Our Website may use cookies, pixels or analytics tools (such as Google Analytics) to understand site traffic patterns. These tools may collect non-identifying information such as browser type, operating system, IP address and time spent on pages. You can disable cookies through your browser settings.

6. Email Policies

All emails from Ann Marie Mackey Well-Being comply with Canada’s Anti-Spam Legislation (CASL). You can unsubscribe at any time via a link at the bottom of our emails. We never sell or share your email address with third parties.

We are committed to keeping your e-mail address confidential. We do not sell, rent or lease our subscription lists to third parties and will not disclose your email address to any third parties except as required by law.

7. Third-Party Tools

We may use third-party tools to deliver services. These platforms have their own privacy policies and are responsible for securing your information in accordance with global standards.

8. Your Rights

You have the right to request access to your personal information, correct inaccuracies or withdraw consent. To make a request, email annmarie@annmariemackey.com.

Your personal information is protected through reasonable safeguards appropriate to the sensitivity of the data, including password protection, encrypted systems and secure storage of client records.

10. Disclosure of Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected either automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor or assign in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets and/or business.

We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

11. EU Visitors (GDPR Compliance)

If you are visiting from the EU, you may have additional rights under the GDPR. These include the right to access, rectify or delete your data and to withdraw consent at any time. Contact us to exercise these rights.

12. Policy Updates

We may update this policy from time to time. Please check back for the latest version.

Terms & Conditions

By using this website or engaging in services provided by Ann Marie Mackey Well-Being, you agree to the following terms:

1. Use of This Website

The content on this site is for informational purposes only. While we strive for accuracy, we make no warranties about the completeness, reliability or suitability of the content.

2. Intellectual Property

All materials, logos, branding and content are the intellectual property of Ann Marie Mackey and may not be copied, reproduced or distributed without written consent.

3. No Medical or Mental Health Advice

Services offered are holistic and educational in nature. They are not a substitute for licensed medical or psychological care. You are responsible for your own health, choices and well-being.

4. Booking & Payment

All sessions must be paid for in advance or as agreed. Cancellations with less than 24 hours’ notice may be charged in full. VIP clients may reschedule one session per program cycle without penalty.

5. Limitation of Liability

We are not liable for any decisions, actions or outcomes based on the services or content provided. Participation in all services is voluntary and at your own discretion.

6. Governing Law

These terms are governed by the laws of the province of Newfoundland and Labrador, Canada.

Contact

For questions about these policies, contact:
Ann Marie Mackey
📧annmarie@annmariemackey.com

Last updated May 19, 2025.